Privacy Policy

Effective Date: November 27, 2025

Welcome to our Privacy Policy!

We highly value the protection of the personal information of our users (hereinafter referred to as "you"). This Policy is designed to clearly explain to you the specific ways we collect, use, store, disclose, and protect your Personal Information, as well as the related rights you are legally entitled to. Should you have any questions or require further consultation regarding this Policy, you may contact us using the contact information set forth in this Policy (fungameservice1@outlook.com). This Privacy Policy applies to all products and other services we provide. Your continued use of the services from the Effective Date will be governed by this new Privacy Policy.

[Special Notice]

We place great importance on the protection of minors' Personal Information. If you are a minor under the age of 16, please ensure you read this Privacy Policy with your parent or legal guardian, and use our services only after your parent or legal guardian has consented to this Privacy Policy.

I. Description of Personal Information Collection and Use

(I) Collection of Information Related to Login Methods

To ensure the smooth operation of our online game services, you may choose one of the following login methods to use our products and/or services:

1. Registration and login with an account;

2. Directly entering the game as a Guest;

3. Login via binding a HUAWEI Account.

(II) Collection and Use of Device Information

When you use our products and/or services, in order to provide you with continuous and stable online game operation support, our game may receive and record relevant Device Information based on the specific permissions granted by you during software installation and use. This Device Information includes the device name, device model, and hardware serial numbers (such as MAC Address, WI-FI MAC, ICCID, IMSI, Android ID, OAID, GAID), operating system and application version and type (information regarding actions and behaviors performed by the user on the device), IP Address, language settings, resolution, mobile terminal random access memory (RAM), software installation list, currently running processes, access to running processes, and sensor list.

(III) Collection of Information Related to Customer Service Feedback

1. Inquiry regarding Account Management, Top-ups, and Other Issues:

When using the products and/or services, you may contact customer service regarding issues such as account management or top-ups. You may provide a detailed description of your issue through the feedback channel, for instance, by remarking "Requesting a refund for XX product" in the feedback or by sending us an email via the contact information we provide, so that customer service can contact you and help resolve the issue. If you refuse to provide the relevant information, we may not be able to assist you in resolving the related issue.

2. Collection of Clipboard Information:

When you use the feedback function, we may collect your Clipboard Information if you choose to paste content from the clipboard to allow you to quickly perform corresponding operations on the feedback interface. Please be aware that we will not collect other irrelevant information from your clipboard without separate notification and obtaining your consent.

(IV) Collection of Your Relevant Personal Information by Invoking Device Permissions

To enhance the user experience and convenience of the product and/or services, we may collect the following Personal Information by invoking device permissions. If you do not agree to provide this Personal Information, you may not be able to use the relevant features, or you may need to manually re-enter some information during your use of the products and/or services, but your refusal to provide this Personal Information will not affect your ability to carry out online gaming.

1. Location Permission: For native or H5 activities, which may vary by channel and region to offer diverse content, we may need you to authorize access to your device's Location Permission. Location information is considered sensitive personal information. Refusing to provide this information will not affect your normal use of our product, and you can revoke your location authorization at any time.

2. External Storage Permission: To ensure the security of in-game payments and to save and store a player's current game data when the game is running in the background, you can choose to authorize read and write access to your device's external storage (including permissions to modify/delete and read content on the SD card).

3. Phone State and Identity Permission: When you use our game services, including when the game is running in the background, we will request permissions to discover known accounts and to read your phone state and identity. This is for the purpose of identifying you and ensuring the security of your account.

4. Network Status: To prevent excessive mobile data usage, we need to view your network connection status to provide you with data usage warnings.

5. Camera Permission: We will request your Camera Permission when you upload photos on the feedback page or use any other feature that requires a camera.

6. Application List: When you use our products, we may request permission to access the list of applications installed on your device to provide personalized features or services (for example, to detect whether a specific application is installed).

If you wish to enable or experience the functions listed above, you may need to grant the corresponding access permissions on your device. You can also revoke this authorization at any time by turning off the relevant permissions in your phone's settings. The way permissions are displayed and disabled may differ across devices; please refer to the instructions or guidelines provided by the device and system developers.

Please note that when our product is in a quiescent state or running in the background, we will not collect or use any of your information.

Please note that information such as standalone device information or location information is considered non-identifiable in isolation. If we combine this non-personal information with other information to identify a specific natural person, or use it in conjunction with other personal information, such non-personal information will be treated as personal information during the period of combined use. Unless we obtain your authorization or as otherwise required by laws and regulations, we will de-identify or aggregate such Personal Information.

(V) Information We Collect from Other Sources

We sell virtual items or goods through our services (only for use within this game), including game packages, direct in-game top-ups, privileged monthly cards, etc. (subject to what is available within the product). The aforementioned payment services are provided by HUAWEI. We will only obtain the payment verification result information from the HUAWEI payment service provider, and subsequently provide you with the corresponding paid products and services. If you wish to understand the specific rules for the collection of Personal Information by the HUAWEI service provider, please refer to the HUAWEI Privacy Policy you have selected.

II. Description of Third-Party Services

Our services may link to other websites or mobile applications. Please be aware that we are not responsible for the privacy practices of such other websites or mobile applications, as they may have different privacy policies and terms of use and are independent of us. You may view the directory of third-party platforms with which we cooperate, along with links to their privacy policies, in the Appendix to this Privacy Policy. Please read it carefully. We encourage you to consult their privacy policies to learn more about their data processing practices.

III. How We Share, Transfer, or Publicly Disclose Your Personal Information

When sharing, transferring, and disclosing your Personal Information, we uphold the principles and requirements of minimization, necessity, and legality. In general, we will not share, transfer, sell, or disclose your Personal Information to external parties. However, to the extent permitted by applicable laws and regulations, we may share, transfer, and disclose your Personal Information in the following circumstances:

(1) Disclosure to advisors, law enforcement agencies, judicial, and regulatory bodies to protect the rights, property, and safety of us or others.

(2) We may share your Personal Information as required or permitted by law to comply with a subpoena or similar legal process or governmental request.

(3) We may transfer your Personal Information to a third party that acquires or succeeds to all or part of our assets or shares when we are involved in a merger, acquisition, reorganization, or other change. If the transformed entity needs to change the purpose of using the Personal Information, we will require it to obtain your explicit consent in advance.

IV. How We Use Cookies and Similar Technologies

To better provide you with products and/or services, we use Cookies and similar technologies. With the aid of these technologies, we can track your game progress in real-time and understand your game information, thereby providing you with a smooth and high-quality user experience. We will not use the aforementioned technologies for any purpose other than those described in this Policy. Please understand that certain services can only be realized through the use of the aforementioned technologies. If your device or relevant program permits, you may disable or delete the aforementioned technologies by changing your settings or by visiting the provider’s webpage. However, this action may affect your use of the products and/or services.

V. How We Store Your Personal Information

We will retain your Personal Data for the period necessary to provide you with the services, unless we are required by law to delete it or we accept your request for information deletion. To ensure your Personal Information is protected in accordance with the law, the information we collect about you will be stored in compliance with the relevant laws and regulations of the countries concerning privacy data protection.

If we cease our services or operations, we and our partnered third-party platforms will promptly stop collecting your Personal Information, and will comply with the requirements of relevant laws and regulations to notify you in advance and delete or anonymize your Personal Information after the services or operations are terminated, except where otherwise stipulated by laws, regulations, or regulatory authorities.

VI. Your Rights

You are legally entitled to the privacy-related rights set forth below concerning our processing activities regarding your Personal Information, and the exercise of these rights will not subject you to any form of discrimination or unfair treatment. It should be noted that the scope and extent to which you may exercise these rights will differ depending on the specific data processing scenario (e.g., the processing method, legal basis, etc.), and we will respond based on applicable data protection laws and regulations and the actual circumstances.

(I) Universal Privacy Rights

1. Right of Access

You are legally entitled to review the Personal Data we hold about you, and you also have the right to request a copy of that data. Furthermore, you may request that we provide further information detailing the specific processing of your Personal Data.

2. Right to Rectification

You have the right to require us to correct or supplement your Personal Data that we hold if it is incomplete, inaccurate, irrelevant to the purpose of collection, or violates data protection regulations.

3. Right to Erasure (Right to be Forgotten)

In the following circumstances, you have the right to request that we delete or remove the Personal Data we hold about you: when the data is no longer necessary for the established purpose; you withdraw consent to processing and there is no other lawful basis for processing; you legally object to the processing activity, and we have no overriding legitimate grounds to continue processing; the data has been processed unlawfully; deletion is mandatory under compulsory laws and administrative regulations; or data collected for the provision of information society services has met the statutory deletion conditions, or is no longer necessary after the termination of services. You may exercise this right by sending an email to: fungameservice1@outlook.com.

In reasonable circumstances stipulated by data protection regulations, we may need to legally retain some Personal Information, such as when retention is necessary to respond to potential litigation, maintain public interest (e.g., freedom of expression), or based on legitimate overriding interests; in such cases, we will promptly fulfill our duty to inform you.

If your Personal Information is held by a third-party data controller, such as an advertising service provider or payment service provider, we will take reasonable and necessary steps to notify them of your deletion request. However, to ensure comprehensive data deletion, we recommend you directly verify the processing status with the third party according to their privacy policy.

In addition, if you need to cancel your product account, you may apply via the contact methods we provide. Please be aware that the account cannot be recovered once canceled, so please proceed with caution.

4. Right to Data Portability

You have the right to require us to transmit your Personal Data to you or to a designated third party in a structured, commonly used, and machine-readable format. This right only applies in the following circumstances: the data processing is based on your consent, or is necessary for the performance of a contract to which you are a party, and the processing is carried out by automated means.

5. Right to Withdraw Consent

If our processing of Personal Data is based on your consent, you may withdraw that consent at any time; the withdrawal of consent in other scenarios similarly adheres to the following rules: the withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal, and after withdrawal, we will no longer process data based on the original purpose of consent, but processing may continue for other legitimate purposes, such as compliance with statutory minimum retention periods, in which case we will inform you accordingly.

(II) Additional Privacy Rights for Specific Regions

In the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), you also enjoy the following additional privacy rights:

1. Right to Object to Processing

You have the right to object to our use of your information for marketing purposes. In other circumstances, we will cease the relevant processing upon your request, unless there are legitimate grounds for continued processing (such as compliance with regulatory requirements, performance of contractual obligations, etc.). If processing cannot be stopped due to legitimate grounds, we will explain the specific reasons and basis to you.

2. Right to Restriction of Processing

You have the right to request that we restrict the processing of your Personal Information. Following the exercise of this right, we will only retain your Personal Information and will not use it for any processing activity other than retention.

3. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority (such as the supervisory authority in your place of residence). To efficiently resolve your issue, we recommend you first contact us at fungameservice1@outlook.com to attempt to resolve the issue through communication.

(III) Exercise of Rights and Related Explanations

If you wish to exercise the aforementioned privacy rights, you may submit your request to us by sending an email. We will reply and process the request within the time limit stipulated by the data protection laws of the relevant jurisdiction, generally responding within 15 days; if, due to the complexity of the situation or a large volume of requests, the processing time needs to exceed one month, we will promptly inform you of the progress. To protect your privacy and security, we may require you to verify your identity; your cooperation is appreciated. Please note that if you repeatedly submit the same request, or if the request is manifestly unfounded or excessive, we may choose not to respond, or we may charge a small additional fee. In certain situations, we may be unable to respond to some of your requests pursuant to applicable data protection laws; should this occur, we will explain the specific reasons to you, unless disclosure is prohibited by laws and regulations.

VII. How We Protect Your Personal Information

We will take all reasonable and feasible measures to ensure that we do not collect Personal Information irrelevant to our services. We will use strict security systems and industry-standard security technologies and procedures to ensure that your Personal Information is not lost, leaked, damaged, or misused. We only permit personnel who have a need to access Personal Information, and we have established strict access controls and monitoring mechanisms for this purpose. We also require all individuals who may access your Personal Information to comply with corresponding confidentiality obligations. Failure to comply with these obligations may result in legal liability or termination of their relationship with us.

However, please be aware that the Internet environment is not 100% secure. While we will make every effort to protect the security of your Personal Information, you should always maintain caution regarding the security of your Personal Information.

VIII. Minor Protection

We do not knowingly collect or solicit Personal Data from anyone under the age of 16, nor do we knowingly allow such persons to use our services. If you are under the age of 16, please do not send us any Personal Data about yourself. No one under the age of 16 may provide any Personal Data. If we learn that we have collected Personal Data about a child under the age of 16, we will delete that data as quickly as possible. If you believe we may have data from or about a child under the age of 16, please contact us.

For the purposes of this Policy, "minors" refers to users under the age of 16. If the jurisdiction to which you belong has different stipulations regarding the minimum age for Personal Information processing, the laws and regulations of that jurisdiction shall prevail. Please note that you should independently verify the relevant laws and regulations of your jurisdiction to ensure that you have reached the statutory minimum age for using this service.

If you are the guardian of a minor and have any questions or concerns about your child's use of this game, you may contact us via the email address provided in this Policy (fungameservice1@outlook.com).

IX. Updates to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will notify users of such changes on this page, and potentially within this application and/or through any other available means, where technically and legally feasible. You are strongly advised to check this page frequently and refer to the Last Modified Date listed in this Privacy Policy.

X. Contact Us

If you have any questions or suggestions regarding this Privacy Policy during your use of our products and/or services, you may contact us at fungameservice1@outlook.com. We will review the issue as soon as possible and respond to your request within 15 days or within the period stipulated by laws and regulations.

Data Protection Officer: FUN CRADLE CO., LIMITED

Developer: FUN CRADLE CO., LIMITED

 

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